Guarantee of dental work:
We guarantee our workmanship and materials, and will fix any work here in our clinic. We will make things right, and stand behind our dental work. This guarantee covers defects in the materials that become evident later on, and any problems that might result, like a crown coming off, a crown or a denture that might need adjustment, or a procedure that wasn’t done properly and must be repeated. We will not charge extra for work that is under guarantee.
When dental crowns or veneers are placed, you will be shown the work in a mirror, before cementing the dental work on, and asked if you are happy with the length, shape and color. We will confirm this a second time, and before the work is permanently in place, you will be asked to sign an agreement that you accept the work. If later you decide later that you want a different color, length, or different material, you will be asked to pay the extra lab costs, and other dental fees to replace the dental work.
*Our guarantee cannot cover problems that have developed because of an injury, the patient’s poor hygiene, hereditary problems, diseases, or results of other outside factors.
**We understand that there is a certain amount of inconvenience and expense in traveling back to Tijuana, to fix a problem under guarantee, but we assume the patient has factored that in, when they chose the savings available for dental work in Tijuana, and they made the choice to come here for dental work. We therefore will not reimburse travel or hotel expenses, if you need to return for work under guarantee.
Testimonial of Judy P. from St. George, Utah.
I recently traveled to Mexico to have some dental work done at Sam Dental. My 6 front bottom teeth were extremely ground down into the dentin and my upper teeth had shifted to the point of having very tender spaces. Also, I previously had veneers on 6 of my upper teeth that were over 25 years old and they were cracked and chipped. In the states, a dentist told me that it would be over $900 per tooth to have the veneers replaced, and that on the bottom crowns would be the only option. He didn't think I was a good candidate because crowns would change my bite, unless I was willing to have him build up my bite by crowning my molars also. More expense!!
At Sam Dental, I was very pleased to find out that the crowns on the bottom teeth would be no problem, the size would be the same as my existing teeth but would not have the flat ground down appearance. There was no need to adjust my bite; the doctor that put on the crowns was very careful to insure I was totally comfortable with the fit and there was no grinding. Another doctor replaced my upper veneers, helped me with chosing the appearance I wanted, closed in the spaces, and the overall result was that I have a totally new smile and am extremely happy with the results!
The amount of work that I had done was a fraction of the cost from what it would have been in the states. At the same time, I got to have a little vacation for the week and visit the area which I found to be very nice, great food, beaches, and very enjoyable. I found all the staff at Sam Dental to be very professional and friendly, the clinic was very nice and clean. I very highly recommend Sam Dental to anyone needing dental work. I had an opportunity to visit with other patients, some returning for more work, and all were very happy with their services.
"It has been nearly 5 years since Sam Dental began offering discounted dental care to Americans, There have been over five thousand satisfied patients in that time. After having such a good result, many people have sent their family and friends to Sam Dental as well. We are very happy to have been of service to so many people. We have enjoyed seeing a great improvement in the self confidence of our patients, their improved health, and even making so many new freinds. We are also very proud of our staff. We feel that we have assembled a wonderful team of Mexican dentists, who are great professionals. They may be young, averaging just 30 years old, but they have a lot more experience than their counter parts of the same age on the US side. This is because there is such a demand for dental care in Mexico, our dentist are kept very busy. Because we work very closely with our dental lab, we are able to have a lot of quality control over the preparations sent in by our dentists. Our dental lab serves over 60 other clinics, but he tells us that our clinic is at the very top, with the quality of the work we send in. This is one reason we are able to give the guarantee for the work we do, because we know it is going to be done right, the first time. Also, we use top rate specialists for the work our general dentists don't do. We have two board certified endodontists, who we schedule to do root canal therapy. and they are extremely good. We have a board certified oral surgeon as well. For dental implants, our implantologist is one of the best in this city. We feel that we have a team that will stack up against any place on the US side, and of course we don't charge the fortune that they do. we want to say, thank you, to the very many patients who have come, and continue to come to our clinic. We hope to continue to be of service for very many years to come."
Sincerely,
the Management of Sam Dental.